New User Onboarding Guide
New User Onboarding Guide
Overview
This guide gets you from zero to productive team member in roughly **3–4 hours of hands-on time**, plus access-approval wait time. Follow the phases below to ensure you have all necessary access and tools.
Onboarding journey
Phase 1: Foundation access (Week 1) – Start here
Essential accounts and permissions for all team members.
Estimated Time: 2-3 hours (including approval wait times)
Phase 2: Development tools (45 minutes) – Configure tools
Set up your development environment and monitoring access.
Estimated Time: 45 minutes
Phase 3: Validation & setup (30 minutes) – Verify access
Confirm everything is working and troubleshoot any issues.
Estimated Time: 30 minutes
📋 Master Checklist
Track your progress across all onboarding phases:
🔐 Foundation Access
- Complete Azure Account Setup
- Set up GitHub Enterprise Access
- Configure Identity and Secrets Management
🛠️ Development Tools
- Configure Terraform Access
- Set up HashiVault
- Access Monitoring Platforms
- Join Team Communication Channels
✅ Validation & Next Steps
- Verify All Access
- Install Developer Workstation Tools
- Review Essential Documentation
- Schedule Team Meetings
Quick start
New to the team? Start here for the fastest path to productivity:
Export the [Day 0 checklist](day0-checklist/) as a PDF and attach it to the welcome email so new hires can open it before gaining portal access.
1. **Download the [Day 0 checklist](day0-checklist/)** – share it with new hires via email/Teams so expectations are clear.
2. **[Get access](onboarding-access/)** – accounts and identity (2–3 hours).
3. **[Configure tools](onboarding-tools/)** – development environment (45 minutes).
4. **[Verify and learn](onboarding-verification/)** – confirm setup and next steps (30 minutes).
5. **[Set up workstation](bootstrap/)** – install developer tools.
6. **[Read team guidelines](rules/)** – understand standards and review process.
Need help?
!!! question "Getting Support" - 💬 Teams Channel: #epic-azure-support - 📚 Documentation: MEGADOC - 👥 Team Lead: Your direct manager - 🎫 IT Support: IT Help Desk for access issues
🔗 Quick Reference
Essential Links
| Resource | Link | Purpose |
|---|---|---|
| Access Portal | secure.uhc.com | All access requests |
| GitHub | Epic on Azure Org | Code repositories |
| Azure Portal | portal.azure.com | Azure management |
| Documentation | MEGADOC | Complete documentation |
Emergency Contacts
- Security Incidents: +1-800-SOC-HELP
- Platform Issues: Epic on Azure Teams Channel
- Access Issues: IT Help Desk
**[Start Phase 1: Foundation Access →](onboarding-access/)**
Complete the foundation setup first - everything else builds on these core accounts and permissions.
This onboarding guide is regularly updated. If you find outdated information or have suggestions for improvement, please create an issue in our documentation repository.
Average hands-on completion time: 3–4 hours (plus access-approval wait time).