OperationsUpdated July 3, 2026
Citrix Operations Transition Documentation
citrixoperationsknowledge-transferdaas
Citrix Operations Transition Documentation
Below is the list of topics which were discussed with Optum Citrix team during Operations transition and SharePoint links of the documents prepared and handed over to the team.
Build & Configuration
| Topic | Status and Links to SharePoint Documentation (If Available) |
|---|---|
| Citrix DAAS Architecture Reviewed | Covered in Citrix Design Document |
| Environment summary (Prod/DR) | Covered in Citrix Design Document |
| Build configuration of core servers Reviewed | Covered in Infrastructure Documents |
| Infra Spec sheet Reviewed | Yes |
| Master Image Build and Automation Reviewed | Yes |
| Application migration list Reviewed | Yes |
Security & Access Controls
| Topic | Status |
|---|---|
| Citrix Workspace URL configured | Yes |
| Multi-Factor Authentication (MFA) enabled and tested | Yes |
| Narrow Scope SPN for DAAS operations confirmed | Yes |
| RBAC role in Azure for Operations team configured | Yes |
| Admin roles defined (Full Admin, Read-only, Help Desk, etc.) | Yes |
Logging, Monitoring & Alerting
| Topic | Status |
|---|---|
| DAAS Monitoring Configured | Monitoring |
| Alerting Configured | Covered in Monitoring |
Maintenance, Support and Resiliency
| Topic | Status |
|---|---|
| Core servers’ vulnerability remediation reviewed | Yes |
| Patching Schedule Configured | Covered in Citrix Operations-Runbook |
| Backup and Restore Configured | Yes |
| High Availability for Citrix Infra servers Tested | Covered in Citrix Infrastructure Testing Document |
| Backup Enabled | Yes |
| Disaster Recovery Readiness | Yes |
Handover & Documentation
| Document | Link/Status |
|---|---|
| Design Documents | Citrix Design Document v1.6 docx.docx |
| Build Documents (Infrastructure) | Infrastructure |
| Citrix Infrastructure Testing Document | Citrix Infrastructure Testing Document v0.1.docx |
| Operations-Runbook | Citrix Operations-Runbook.docx |
| Citrix Azure_Infra_Spec sheet | Azure_Infra_Spec v1.0.xlsx |
| KT Session Completed (If required) | Yes |